Mileage or Additional Service Charges

P&D’s Mobile RV Service understands the challenges that RV owners are faced with when something breaks or malfunctions. We have decided to ease the pain by keeping our service and labor charges at or below service centers and other Mobile tech companies, without sacrificing the quality of craftsmanship or the high level of customer service. ​Our values are to create a long-term relationship with our clients so, they can have a trusted company to ensure continued enjoyment of the RV lifestyle!

Service charge is based on distance from P&D’s location and insurance/warranty claims. However, due to the nature of the business with regards to having to order parts and return trips, there will be NO additional service call charges, just a per- hour labor charge.

Independent Client Pay

  • Service Call Charge: $95.00
  • Labor Charge Per Hour: $150.00

Warranty/ Insurance

  • Service Call Charge: $95.00
  •  Labor Charge: $170.00 

*Charges are based on a distance of 30 miles *

  • Awning: $400.00
  • Refrigerator $400.00
  • Air Condition: $400.00
  • Water Heater: $400.00
  • Furnace: $400.00
  • Skylight: $280.00

Information

We would like to inform you that all parts sales are considered final, except in cases explicitly covered by the manufacturer warranty. Furthermore, we kindly request that you confirm the scheduling of the installation within 30 days. Failure to schedule the installation within this specified timeframe will result in forfeiture of the parts.

Additionally, please be aware that both invoices and estimates remain valid for a period of 30 days from the date of their issuance. However, it is important to note that in the event that the invoice or estimate is warranty or claim-related, certain exclusions may apply. These exclusions encompass potential non-coverage of shipping costs, taxes, or labor hours.

By engaging in communication with our company, it is understood that you have implicitly acknowledged and accepted our terms, conditions, and pricing pertaining to P&D’s Mobile RV Service.

Estimates and Diagnostic

P&D’s does not offer free estimates on any services that we provide, under any circumstances.

  1. Drive time is considered a “Service Call”
  2. Time at location(s) is considered “Diagnostic”

Payments

  • A $75.00 convenience fee will be applied to all chargeback credit cards and/or returned checks.
  • Credit card payments are only accepted for parts. No over-the-phone payments or mailed checks will be accepted.
  • We charge by the hour only, for our services.
  • P&D’s does not accept Venmo, Zelle, Cash App, or any other money transfer service(s).

Information

  • We do not warranty work for vacation rental, and the public use RVs.
  • 30-day warranty on labor for non-warranty manufacturers, dealership, insurance, and warranty claims.
  • 90-day warranty on labor for manufacturers, dealership, insurance, and warranty claims.
  • Labor warranty applies to the original owner and is not transferable to any new owner.
  • We do not conduct a diagnostic over the phone.
  • We will not install any parts that have not been purchased by P&D’s for warranty, insurance, or dealerships claims.
  • Clients need to confirm appointments for installations or pick up any ordered parts; within 90 days. If arrangements have not been made parts will be considered forfeited.
  • After the completion of any jobs done in the warehouse, the client will have 5 days to remove their RV. If the RV is not removed a $25.00 a day storage fee will be assessed.
  • By contacting P&D’s Mobile RV Service you have an implied understanding of terms, conditions, and pricing.
  • We reserve the right to change the terms and conditions without prior notice. Once we start the work, the client is responsible for the payment owed before we leave. No invoice will be sent unless P&D’s and the client have made an agreement between the two parties; P&D’s and the client, to pay an invoice through QuickBooks.